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How Data Is Used

University Auto Service collects personal information — such as your name, phone number, email address, and vehicle details — when you submit a contact form, drop-off form, or service request through our website. We use this information to:

  • Respond to your inquiries and schedule service appointments
  • Communicate with you about your vehicle's repair status
  • Provide estimates, invoices, and service records
  • Send appointment reminders or follow-up messages you have requested

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only shared with service providers necessary to operate our website and process your requests (for example, our web hosting platform).

Data Security Practices

We take reasonable measures to protect the personal information you provide to us. Our website is served over HTTPS, ensuring that data transmitted between your browser and our server is encrypted. Form submissions are processed through secure, industry-standard platforms.

While no method of electronic transmission or storage is 100% secure, we implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure hosting infrastructure with regular security updates
  • Limited access to customer data on a need-to-know basis

If you have questions about how your data is used or our security practices, please contact us at universityautoservice@yahoo.com or call us at (513) 961-8818.