About University Auto
The Mechanic Who Answers His Own Phone
Randy's been fixing cars in Cincinnati for over 40 years. He started University Auto Service because he was tired of seeing shops rip people off, especially college students who don't know a spark plug from a brake pad. His approach is simple: tell you what's actually wrong, what it'll cost, and what can wait if you're short on cash.
Text Randy, tell him what's going on with your car, and he'll take it from there. No phone menus, no service advisors trying to upsell you. Just Randy, giving you straight answers from someone who's been doing this longer than most of his customers have been alive.
- Explains repairs in plain English, no mechanic jargon
- Text-first communication. Skip the phone tag
- No pressure sales. Your car, your call
- Ask Randy about available discounts for UC students
- Discounts for nurses, doctors, and emergency service workers
Built for the People of Clifton & Beyond
UC Students
Budget-friendly repairs, flexible scheduling around your classes, and a shop you can walk to from campus. Ask Randy about available discounts for UC students. We've been the go-to shop for Bearcats since 1985.
Clifton & Cincinnati Locals
Whether you're a Clifton resident, a Northside commuter, or driving in from anywhere in Cincinnati, you'll get honest pricing, quality Napa parts, and a mechanic who treats you like a neighbor. Because you probably are one.
Healthcare & Emergency Workers
We're minutes from UC Medical Center and Cincinnati Children's. Our 24-hour night drop box fits your schedule, and we offer discounts for nurses, doctors, and emergency service workers. Drop off before your shift, pick up after.
How We Handle Every Repair
Diagnose
We inspect your vehicle thoroughly and find the root cause, not just the symptoms. No guesswork, no replacing parts until something sticks.
Explain
Randy tells you exactly what's wrong in plain English, plus the cost. No jargon, no vague estimates. You'll know what needs fixing now and what can wait.
Approve
You decide what to fix and when. No pressure, no upsells, your call. We won't touch anything you haven't signed off on.
Repair & Follow-Up
We fix it right, test it thoroughly, and text you when it's ready. Every repair is backed by our Napa warranty, so you're covered down the road.
Backed by Industry Standards
Napa Authorized Partner
We use quality Napa auto parts on every repair, backed by a nationwide warranty that follows you wherever you drive.
ASE Certified Mechanics
Our mechanics hold ASE certifications, meaning they've passed rigorous industry testing and stay up to date on the latest repair techniques.
Nationwide Parts Warranty
Every Napa part we install comes with a warranty honored at thousands of locations across the country. Peace of mind, wherever you end up.
Your Neighborhood Auto Shop
University Auto Service isn't a chain. We're a Clifton shop that's been here for decades, right on the same stretch of Clifton Ave where students grab coffee, walk to class, and live their everyday lives. We sponsor local events, support UC athletics, and treat every customer like a neighbor, because most of them are. When your car needs help, you don't have to drive across town. We're right here.